Privacy Policy

We care about your privacy and your privacy rights. This privacy policy describes how your personal information is collected and used when you visit or make a purchase from: https://www.kateive.co.uk (referred to as ‘Site’). ‘We’, ‘us’ and ‘our’ in this Privacy Policy refers to Kate Ive

What personal data we collect and why we collect it

We collect personal data for the purpose of sending out newsletters, fulfilling online orders and to improve and optimise user experience of our Site

We collect the following data:

  • your name;
  • your contact details, such as your postal address, email address, and telephone number;
  • information relating to the purchase of artwork from Kate Ive
  • information that you give us by filling in forms on our site, (e.g., the Contact Form and by signing-up to our newsletter) or by corresponding with us by email and phone
  • when browsing our site: your ip address, your browser type, time zone and language along with information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as ‘Device Information’

Analytics

We collect Device Information using the following technologies:

  • ‘Cookies’ are data files that are placed on your device or computer and often include an anonymous unique identifier
  • ‘Log files’ track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit page and date/time stamp
  • Google Analytics, please refer to Google Analytics for their Privacy Policy

Payments

All payments are submitted through Paypal, so no card details are seen or stored by this Site

What we do with the information we collect

We use your information to:

  • fulfil any orders placed through the Site (including arranging for shipping and providing you with invoices and/or order confirmations.
  • to keep you up to date with studio news, upcoming exhibitions and events, web shop updates and information relating to our products/services when you opt-in to join our mailing list
  • to communicate with you
  • to protect and administer our Site

Sharing your information

We will not share, sell or distribute your personal information outside of the expressed purposes set out in this policy, unless we have your permission or are required to by law. We may share your personal information with third party companies or service providers if it is required for any purposes outlined in this policy or to provide you with an artwork/service

How long we retain your data

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You can request that we erase any personal data we hold about you by emailing us or through the Contact Form. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can choose to unsubscribe from our mailing list at any time, by clicking the ‘Unsubscribe’ link in our newsletters or by contacting us through the contact form on the Site

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons